Refund Policy

1. Refund Reasons

Refunds will not be issued once the service has been delivered, regardless of the quality of the generated README files or whether they meet your specific expectations or requirements.

2. Technical Issues

If you encounter any issues with failed README generations, please contact our customer support team at koyalhq@gmail.com. Include your account details and a description of the technical issue. We'll restore any lost credits to your account, though monetary refunds are not issued for failed generations.

3. Processing Time

We typically respond to support queries within 5-7 business days.